TERMS

STOCK COLOURS

Silver Anodised, RAL 1036 Pearl Gold, RAL 9005 Jet Black, RAL 7015 Slate Grey, RAL 9003 Signal White, RAL 3020 Traffic Red, RAL 6024 Traffic Green, RAL 6005 Moss Green, RAL 1021 Rape Yellow, RAL 5002 Ultramarine Blue, RAL5010 Gentian Blue, RAL 8017 Chocolate Brown

DELIVERY

Stock orders are despatched the same day as receipt (subject to stock availability) and most bespoke items are despatched within 7-10 working days. Delivery is made by next day courier, pallet or dedicated service depending on location, order size and weight.

COURIER CHARGES

UK Mainland:
Small Package (Under 1000mm and 20kg) – £15.00
Standard Package – £25.00
Large Package (over 1000mm or 50kg) – £45.00
Long Package (over 3000mm) – £75.00
Saturday Delivery – Additional £37.00

Isle of Wight – from £40.00
Scottish Higlands – From £37.00
Isle of Man, Channel Islands, Isle of Scilly & Scottish Isles – from £80.00

UK Mainland Pallet:
1200×1200 Pallet – from £80.00
2400×1200 Pallet – from £125.00
3000×2000 Pallet – from £275.00

Dedicated Courier:
POA – Dependant on weight and location

RETURNS & CANCELLATIONS

All damages, errors or shortages requiring a replacement should be notified within 48 hours of receipt of order and prior to onward transportation to site. We will not be held responsible, under any circumstances, for any lost time or expenses incurred during onward transportation to site and installation. We reserve the right to request goods be returned to base for inspection prior to crediting or providing a replacement. Goods damaged in transit can only be replaced if signed for as ‘Damaged’. All products should be checked before signing for them. Stock products can be returned for restocking if the product and packaging are in a resalable condition. A 30% charge will apply. All other items are made to order and cannot be restocked. Bespoke orders cannot be cancelled once the order is placed.

PRICE AND PAYMENT

The prices are subject to VAT and delivery charges.
Credit card payments of outstanding accounts or values over £1000 may be refused or subject to a service charge of 3%.
Overdue credit accounts may be subject to a charge of 8% per annum.
Goods remain the property of Sign Shapes until paid for in full.

WARRANTY

We warrant that the goods will correspond with the specification and will be free from defects caused by faulty materials or workmanship for a period of one year with an extended two years warranty available on selected items. We do not warrant that goods will be fit for any specific purpose. Please check that the specification meets the proposed application.

COPYRIGHT

All designs, images and other intellectual property rights in tools or patterns are the property of Sign Shapes